Frequently asked questions
Everything you need to know about getting started with Split Test Pro.
Does Split Test Pro work outside of Shopify?
Yes. Split Test Pro works on any website — install on Shopify in two clicks via our Theme & Web Pixel extensions, or drop a single script tag on any other site (works with React, Vue, plain HTML, GTM, and most site builders). Same dashboard, same features, same stats engine.
How do I install Split Test Pro?
Sign up free at splittestpro.app/register, then choose your platform: install our Shopify app from the Shopify App Store, or copy the script tag for your site from the setup wizard. Most setups take under five minutes.
What kinds of changes can I test?
Three variant types: CSS for safe styling tweaks, JavaScript for content rewrites and DOM changes, and redirect variants for A/B-ing two completely different URLs. You can mix and match within a single test.
How is pricing calculated?
Pricing is based on monthly sessions in active experiments — a unique visitor entering a running test, counted once per 24-hour window. Visitors who never hit an experiment don't count. All plans include the full feature set; you only pay more as your traffic grows.
What does the AI actually do?
Three things. (1) Pre-launch: reviews your hypothesis, targeting, and metrics, flags setup issues, and estimates time-to-significance. (2) During the test: continuously watches for sample-ratio mismatches, traffic drops, novelty effects, and other anomalies. (3) After the test: writes a plain-English summary with a clear recommendation and projected revenue impact.
How long should I run a test before declaring a winner?
Until your winning variant reaches at least 95% probability-to-be-best with a stable credible interval. Split Test Pro's pre-launch AI estimates how long that will take given your current traffic, so you know what to expect before you launch.
Can I track revenue, not just conversions?
Yes — Split Test Pro supports continuous metrics like revenue per session, average order value, and engagement value. We model them with full distributions (Normal for continuous, Beta-Binomial for binary) so you get accurate probability and credible-interval estimates, not just averages.
What metrics does Split Test Pro track?
Sessions, conversions, conversion rate, probability-to-be-best, credible intervals, and any custom revenue or engagement metric you define. Results stream in real time and can be sliced by device type and other segments.
Can I cancel at any time?
Yes. Monthly billing, no long-term contracts. Direct customers can cancel from their account settings; Shopify customers manage billing from your Shopify admin. Switch tiers any time as your traffic changes.
Is there a free trial?
Yes — every new account gets a free trial period before billing starts. Same trial whether you sign up direct or install via Shopify.
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